XENA Health

Technology

Data Conversion Consulting

We understand and have developed strategies to address the common roadblocks to successful data conversion - our people, process and tools are the difference. The combination of experienced individuals and advanced tools and methodology:

  • reduces costs of data conversion and interface integration
  • accelerates project timelines
  • mitigates implementation risks

Our measurement of success is being on time, on budget and delivering production ready data and outputs

The XENA Health revenue management solution is powered by proprietary development tools and applications. Our SaaS offering features:

  • Windows .Net framework
  • open architecture
  • rules based claims engine
  • automated application code generation
  • fully integrated, "plug and play" solutions
  • automated workflow
  • robust reporting, analysis, collaboration tools
  • archive retrieval in compliance with HIPAA requirements
  • grid technology to meet transaction volumes demands
  • Six Sigma and LEAN development methodologies
Meeting our clients' needs

We support several implementation options to meet our clients' needs:

  • integration with existing practice management software, EHR and other applications
  • stability and scalability to meet transaction volume demands
  • HIPAA compliant processing
  • real-time and batch processing options
  • secure and remote access to information
What is cloud computing?

Cloud computing is a style of computing in which dynamically scalable and often virtualized resources are provided as a service over the Internet. Users need not have knowledge of, expertise in, or control over the technology infrastructure in the "cloud" that supports them. The term cloud is used as a metaphor for the Internet, based on how the Internet is depicted in computer network diagrams and is an abstraction for the complex infrastructure it conceals. More information on cloud computing

What is SaaS?

Software as a Service (SaaS) is a model of software deployment whereby a provider licenses an application to customers for use as a service on demand. SaaS software vendors may host the application on their own web servers or download the application to the consumer device, disabling it after use or after the on-demand contract expires. The on-demand function may be handled internally to share licenses within a firm or by a third-party application service provider sharing licenses between firms. More information on software as a service

What are the technical requirements?

Workstation

  • Pentium 4 class or better or AMD equivalent
  • 1 GB RAM or higher recommended (2 GB RAM recommended if running Vista)
  • 1024 X 768 screen resolution or better
  • Windows 2000, 2003, XP or Vista operating system (business versions preferred)
  • 200MB or more free disk space

Internet Explorer 7

  • 128-bit encryption enabled
  • *.xena-health.com set as a Trusted Site

Additional Software

Printers

  • Windows compliant laser printer (recommend HP)

Scanners

  • TWAIN-compliant full-sheet scanner (recommend CanoScan)
  • Optional: Card scanner for insurance cards (recommend ScanShell 800N)
  • Should have a local connection to the PC (not network only)

Fax

  • A network of local connected fax capable of acting as a Windows printer

Internet Access Requirements

  • PCs will need access to the internet. High Speed DSL or Broadband (business class recommended) can service these needs. Your connection should meet the following minimum requirements:
Number of concurrent users
(sharing this connection)		 Recommended Tested Speed *
Download Upload
1-5 concurrent users 512 Kb/s 256 Kb/s+
6-10 concurrent users 768 Kb/s 384 Kb/s+
11-20 concurrent users 1024 Kb/s 512 Kb/s+
21-30 concurrent users 1.5 Mb/s 512 Kb/s+
More than 30 concurrent users T1 or higher
Latency Test Average** < 200 ms
  • Latency Test: This is the tested actual speed, not the speed listed by your Internet Service Provider. Much like automobile gas mileage ratings, your actual speed may vary from the listed speed. To verify actual speed, follow the instructions at http://www.dslreports.com/speedtest.
    ** From a command prompt, type "ping www.xena-health.com". The result average time should be less than 200 milliseconds.

Additional Considerations

  • Heavy usage: If you are a billing office, you should consider the next higher level of recommended speeds for your office size.
  • Other Internet traffic: The speeds recommended pertain to the XENA Health applications only. If there is additional Internet traffic in the office (web browsing, etc.), you may wish to use higher speeds.
  • Multiple locations: We strongly recommend an independent Internet connection for each location.